How early should I arrive at the airport before my flight?
The Transportation Security Administration (TSA) recommends that you arrive at the airport two hours prior to the departure time for domestic and three hours prior to international flights. We encourage passengers to give themselves additional time during peak travel periods and inclement weather.
Is it possible to travel between terminals and concourses without going through security screening?
Terminal One and Terminal Two, as well as all of the concourses, are connected inside the security area making it unnecessary to exit and re-enter security screening for a connection.
Can I escort a child or someone needing help to the gate?
The passenger's airline can issue a pass for someone to escort an unaccompanied minor child, an elderly person or someone with accessibility needs through the security screening checkpoint and to the gate. A pass can also be issued to meet passengers that need special assistance at the gate.
Please be aware that you are still required to show valid government issued photo identification. Allow plenty of time to complete this process with the airline at their ticket counter. It will be helpful if you alert the airline to this request when making reservations. Typically, the airline will only issue one pass. Therefore, you should not bring other children with you.
What type of identification do I need to clear security screening?
Passengers over 18 years old will need to show current photo identification issued by federal or state government that contains your name, date of birth and an expiration date. For a complete list of acceptable documents and more details, visit the “Acceptable IDs” page on the TSA website at: http://www.tsa.gov/traveler-information/acceptable-ids. The TSA does not require children under 18 to provide identification when traveling with a companion within the United States.
I just got married and my ticket is in my new name, but my driver's license isn't. What do I do?
The TSA requires that tickets match the approved government identification. Passengers who recently changed their names must have their airline ticket modified to match their government picture ID.
I only have a paper temporary ID. Will that work?
The TSA does not consider paper temporary IDs a valid form of identification. However, should you only have a temporary ID, we encourage you to also bring two other forms of ID (such as social security cards, birth certificates, marriage licenses or credit cards) with your name on it. The TSA can use these items to help verify your identity through a separate screening process. You will want to give yourself additional time to complete this process. If your identity cannot be verified, you will not be allowed to enter the screening checkpoint.
I lost my identification. Will I still be able to make my flight?
In the event you lost or misplaced your identification, you may still be able to fly. By providing additional information, the TSA has other ways to confirm your identify, like using publicly available databases, so you can reach your flight. You will want to give yourself additional time to complete this process. If your identity cannot be verified, you will not be allowed to enter the screening checkpoint.
Do I need a passport to go to Mexico or Canada?
United States citizens are required to show a valid passport when traveling to Mexico and Canada as well as any other foreign destination. More details are on the United States Department of State website at www.travel.state.gov.
How can I get through security screening or customs more quickly and easily?
The TSA Pre-Check program allows passengers to get through security more quickly without having to remove shoes, belt or remove laptops from carry-on bags. Those interested in TSA Pre-Check must be U.S. Citizens or Lawful Permanent Residents, must pass background check and TSA eligibility requirements and pay an $85 non-refundable fee. Applicants can pre-enroll online before visiting an application center, one which is located in the Terminal Two lobby of Salt Lake City International. For more information on Pre-Check, visit www.tsa.gov/tsa-precheck.
Global Entry is a U.S. Customs and Border Protection (CBP) program that allows expedited customs clearance for low-risk travelers traveling into the United States. Applicants must complete background check and interview before enrollment and must pay a $100 non-refundable fee. Applicants can apply online and will be contacted regarding the interview process. Global Entry kiosks are available at Salt Lake City International. For more information on Global Entry, visit http://www.cbp.gov/travel/trusted-traveler-programs/global-entry.
What can I bring in my carry-on bag?
Passengers are allowed to bring one quart-sized bag of liquids, gels, aerosols, creams and pastes in carry-on bags through the checkpoint. These are limited to travel-sized containers that are 3.4 ounces (100 milliliters) or less per item. The TSA makes exceptions for medications and liquid needs for infants and children.
A list of acceptable items and search function for permitted and prohibited items can be found on www.tsa.gov.
Where can I check for lost items?
Items found in the public areas of the airport, including the security checkpoints, are taken to the Airport Lost and Found department on the mezzanine level of Terminal 1. The office is open from 8:00 a.m. to 5:00 p.m. Mountain Time, Monday through Friday (excluding holidays).
Credit/ATM cards are destroyed after 10 days; keys are kept for 30 days; all other items are kept for 90 days.
To report a lost item, call (801) 575-2427 or email Airport.LostFound@slcgov.com.
If you believe you lost your item on an airplane, please check with your airline. Visit our Lost & Found page for a list of airport contacts.
I need a wheelchair. What do I do?
This service is provided by each airline. Make the arrangement in advance when you make your airline reservation or ask for a wheelchair when checking in with the airline. Should you need additional assistance, contact the Airport Control Center at (801) 575-2401.
Can I take a prescription in my carry-on? What if it needs refrigeration?
It is recommended that passengers carry all medications and valuables in carry-on bags. Medications may be kept on ice until you reach the checkpoint, and you will be asked to dispose of the ice into a designated receptacle. Once you have cleared security screening, airport concessions can refill the ice container for you. Visit www.tsa.gov or the TSA Medication Blog for more information.
Where in the airport can I take my pet for relief?
There are five pet relief areas at Salt Lake City International Airport.
For those who have the time during extended layovers in the Salt Lake City Airport, there are grassy, shaded relief areas for pets outside the security area in front of the terminals.
For passengers with connections, there are ramp side gravel areas by the concourses; however accessing these areas requires an escort. Please contact an airline representative for escort to the pet relief areas located near the concourses. To view the locations of the pet relief areas, visit our Airport Terminal Map.
Does Salt Lake City International Airport offer free-Wi-Fi?
Salt Lake City International offers free Wi-Fi access throughout the airport.
Access our free Wi-Fi by following these easy steps: Set your SSID to "slcairport.wifi" and launch your internet browser. The Wi-Fi welcome page will allow you to view the terms and conditions for using the Wi-Fi service and once accepted allow you the browse the internet. If you decline the terms and conditions of use, you may still browse the airport website, to include checking flight information.
What does it cost to fly to... and how much is it to check a bag?
Only the airlines can give you the price of fares and bag fees. For a list of airlines that serve Salt Lake City International Airport, visit our Airline Flight Information page.
How do I pay for parking and what does it cost?
We encourage parking passengers to utilize the proper parking areas based on the length of time you will leave your vehicle. The short-term parking garage (hourly/daily parking) offers parking for those on quick visits to the terminals and shorter stays. The short-term garage fills up and occasionally closes, typically on Tuesdays and Wednesdays. Long-term (economy) parking is offered for longer stays and is serviced by a shuttle bus system.
You can pay with a credit card as you enter, at a pre-pay machine as you leave each terminal or with a cashier at the exit plaza. For current parking rates and availability, call (801) 575-2887 or visit our Parking page.
Is there a place to store bags in the airport?
It is not possible to store bags in the airport or leave them with an airline.
Are there food options prior to security screening?
In Terminal One lobby, there is a Red Onion market with salads, sandwiches, coffee and other drinks. They also sell sundries, magazines, newspapers and snacks. In Terminal Two lobby, there is a Starbucks Coffee Shop.
What is the cost of light rail to downtown Salt Lake City and how often does it run?
Adult one-way fare for light rail/TRAX is $2.50 for passengers 6-64. Passengers 65 and older, Medicare card holders and pre-qualified persons with disabilities can ride TRAX one-way for $1.25. Fares are subject to change.
Trains typically run every fifteen minutes from approximately 5:45 am to 11:30 pm, Monday through Friday, with slightly scaled back service on Saturday and limited service on Sunday.
For the most up-to-date information about TRAX or bus service and fares, please visit the Utah Transit Authority website.
Is there a hotel at the airport?
No, but there are over 21 hotels and approximately 2,000 hotel rooms available within two miles of the airport.