airport services MDM0266

Airport Services

See below for a list of airport services. More information can be found on the Salt Lake City International Airport Guide

Accessibility

Salt Lake City International Airport has facilities and services to accommodate those with functional needs or that need extra help. Some of these include: wheelchairs with attendants, accessible restrooms, shops and restaurants. Elevators are located near the stairs and escalators. Wheelchair service is arranged through the airlines and airport personnel are available to assist customers. Use a white paging phone and dial “0” or call 801-575-2401 to request assistance. TSA Cares is a program to help travelers with disabilities through security check points. Passengers can call TSA Cares at 1-855-787-2227. 

For more information, visit our Accessibility page.

Airport Mailers

Passengers with items that are prohibited and cannot be taken through the TSA security checkpoint can access the Airport Mailers drop box. Drop boxes are located near the TSA security checkpoint.

For more information go to https://www.airportmailers.com/.

Animal Relief Stations

There is one animal relief station located outside of the airport on the west side of the terminal, and two animal relief stations within security designated to relieve animals. They are located in Concourse A near gate A9 and in Concourse B near gate B20.

To locate the airport's animal relief stations, visit the Airport Terminal Map.

Passengers traveling through the airport with animals are required to keep the animals in a crate, kennel or other approved container. The exception is therapy dogs accompanied by a licensed organization, working law enforcement animals or service animals that are trained (or being trained) and registered to assist people with disabilities.

ATM/Cash Machines

ATMs (US Bank) are located in the Gateway Center, Level 1 of the Terminal, Concourse A and Concourse B, and serve members in the following networks: FSV, Fastbank, Plus EBT, StarP, NyceP, Star, Nyce, Pulse, Euronet Cirrus Intl, CirrusP, Plus, Cirrus, Shazam.

Cash-to-Card Kiosks

Several Ready Credit cash-to-card kiosks are available at the Airport. The kiosks are located on the third level of the Terminal near the elevators and in the Gateway. Passengers can use the kiosk to convert cash into a prepaid Master Card. There is a $5 fee to purchase the card and a $1,000 limit. For more information go to https://readycreditcorp.com/.

Infant Care and Lactation Rooms

The Salt Lake City International Airport provides facilities throughout the airport to help care for infants. Diaper changing tables are located in most of the women’s and men’s restrooms.

The Salt Lake City Airport welcomes breastfeeding anywhere the traveling public is allowed. Lactation Rooms are meant for milk expression or for babies who need a quiet place to nurse.

Private Lactation Rooms are located in most of the women's restrooms. Click here for the airport’s interactive map for more information.

Information Assistance

The Information desks is located across from the baggage claim areas in the terminal. Call us 24 hours a day at 801-575-2400 or email at airportinfo@slcgov.com

Lost & Found

Items found in the public areas of the airport - including the security checkpoints - are taken to the Airport Lost & Found located on the second level of the terminal on the west end of the baggage claim area.

The Lost & Found office is open for business from 8 a.m. – 4:30 p.m. (MT), Monday - Friday.  

The Lost & Found office will be closed for all City observed Holidays.

The following items will be held till the end of business day and then discarded due to health and safety reasons: food items and containers, drink containers, neck pillows, and any soiled clothing items.

As per City ordinances relating to lost and abandoned property, the City and Airport presents notice that items will be disposed of, auctioned, or donated unless a proper claim is made by the owner on or before the 30th day of possession by the Airport. Notice of disposition by public notice will take place after the expiration of thirty (30) calendar days from receipt of the property. The property shall be held by the Airport and not disposed of for a minimum of eight (8) calendar days, after the date of posting and publication of the notice.

File a Lost Item Claim by clicking here.

Contact your airline regarding items lost onboard an aircraft or lost luggage.

Luggage Carts

Carts are available throughout the terminal, in the baggage claim areas and throughout the concourses from cash and credit card-operated machines. 

Paging

Paging is accomplished by dialing "0" on a paging phone or by dialing 801-575-2600. Paging phones are black handsets with stainless wall-mounted bases and are located throughout the airport.

Skycap Bag Service Curbside Check-in

Delta Air Lines curbside check-in is located on the west end of the departure roadway, and Southwest Airlines curbside check-in is located on the east end of the departures roadway. Hours will vary depending on departing flights. Delta Air Lines also offers express check-in in the Gateway Center.

Skycap service can vary based on travel season. To confirm skycap service times, check with your airline.

Delta Air Lines and United Airlines also have check-in counters in the Gateway Center, which is connected to the second level of the parking garage. The Gateway Center is also accessible by two bridges from the second level of the terminal.

Sky Club (Delta)

The entrance to Delta Air Lines' Sky Club is located just east of the Terminal Plaza.

Smoking Areas

Smoking and vaping (or e-cigarettes) are permitted only in designated areas in front of the terminal. There is a designated smoking area outside the terminal on the west side of the building on the ground level. To locate the airport smoking areas, visit the Airport Terminal Map.

Translation

Assistance with translating languages is available by dialing "0" on a paging phone. Paging phones are black handsets with stainless wall-mounted bases and are located throughout the airport

Water Bottle Filling Stations

Terminal - Level 2 Baggage Claim
Terminal - Level 2 past security
Terminal - Level 3 near restrooms 
Concourse A between Gates A6 and A8
Concourse A between Gates A12 and A14
Concourse A - Gate A15
Concourse A between gates A16 and A18
Concourse A between gates A20 and A22
Concourse A - Gate A22
Concourse A - Gate A24
Concourse B Gate - B8
Concourse B Gate - B10
Concourse F Gate - F5B
Concourse B Gate - B14
Concourse B Gate - B20

 Wi-Fi

Free wireless internet service is available throughout the airport. Following the instructions:

  1. Open your device's wireless network connection window and select SLCAirport.wifi, then click CONNECT.
  2. Once connected, start your browser.
  3. A security pop-up will open. Click YES to accept the terms and proceed.
  4. Then Click CONNECT to receive free airport Wi-Fi.
  5. The Salt Lake City International Airport homepage will then open.
  6. You can now browse to your desired destination.